Tennessee Nonprofit Network

A How-To Guide for TNN’s New Member Portal

Tennessee Nonprofit Network is thrilled to announce the launch of a new member portal, the Member Compass™! This exciting platform will serve as a central hub for our members, providing easy access to a wealth of resources and benefits. With the new portal, members can seamlessly register for events at discounted member rates, sign up for free member-only events, explore the full list of TNN benefits, discover grant opportunities, and effortlessly update their organization’s information, all in one convenient location.

We understand that change can take some getting used to. That’s why Tennessee Nonprofit Network is committed to providing extensive resources and online training to ensure a smooth transition for all our members. We’ve designed the new portal with intuitiveness in mind, making it easy to navigate and explore. Below is how to navigate the new system.

You can have an individual account that is connected to your organization’s account. This way, you can easily register for events, get access to member benefits, and more on the system.

Before you get started, though, you may need to check and make sure your organization is a member. If you were a member organization of Momentum Nonprofit Partners before we became Tennessee Nonprofit Network or haven’t updated your information recently, you may need to register again. Also, just because your organization receives our newsletter doesn’t mean your organization is a member.

Not sure if your organization is a member? Email Kate Moss, Director of Operations, here to find out.

How To Register Your Organization:

If your organization would like to join TNN, simply navigate to the Membership page on our website: https://tnnonprofits.org/membership/

Scroll to the bottom of the page and click the Member Application button. You will then be taken to the Member Registration Page, as seen in image 1 below.

Image 1

 

How to login to your organization’s account:

Click the login icon at the top of our website (look for the little person inside a circle). You will then be taken to the login page. Enter your email address. If you have an account, it will then prompt you to enter your password. If you do not know your password, you can click the reset password link. 

If the email address is not recognized, you will get the error message shown in image 2 below, meaning you have not created an account and/or the person who created the organization’s membership has not added you as a staff member. You will then be prompted to create your user account. Once the account has been created, you’ll be prompted to enter the name of your organization and you will then be linked to the organization’s membership.

Image 2

 

How to create an individual staff account and link it to the organization’s account:

Click the button “Create Account” at the bottom of our Membership page on the website, as shown in image 3 below.

Image 3

 

On the account creation page, you will be prompted to enter your email, first and last name, and also to create a password, as shown in image 4 below.

Image 4

 

Click Save and Continue, and then you will arrive at the Link Organization Page (image 5). This is where you will link to your organization.

Image 5

Congratulations! You are now in the Member Portal! You should receive a welcome email upon creating your account. If you do not see the welcome email (or reset password email) in your InBox, be sure to check Spam/Junk folder. If you have any questions or issues along the way, please don’t hesitate to contact us!

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