Tennessee Nonprofit Network

Volunteer Program Design Lab

Build or Enhance Your Volunteer Program with Volunteer Program Design Lab!

Welcome to Volunteer Program Design Lab, the ultimate online learning experience for organizations ready to elevate their volunteer programs! Our convenient, practical, and asynchronous training takes you beyond the traditional classroom setting, empowering you to master volunteer management best practices at your own pace. With eight comprehensive modules covering everything from recruiting and screening to implementing DEI strategies, you’ll gain the knowledge and tools to create a thriving volunteer community. Each module is packed with downloadable resources that you can put into action immediately, ensuring a seamless learning experience that translates into real-world results. 

Don’t miss this opportunity to unlock the full potential of your volunteer program!

Course Outline

  • Video: Welcome to Volunteer Program Design Lab
  • Navigating the Course
  • Introduction to Module 1
  • Identifying the Elements of a Volunteer Program
  • Characteristics of a Successful Volunteer Program 
  • Trends in Volunteering
  • Understanding Volunteers’ Motivations
  • Introduction
  • Conducting a Needs Assessment
  • Defining Program Goals and Objectives
  • Why Policies and Procedures Matter
  • Appropriate Roles and Effective Job Descriptions
  • Budgeting for Volunteer Programs
  • Introduction
  • Steps to Successful Recruitment
  • Crafting Recruitment Messages
  • Strategic Recruitment
  • Introduction
  • Finding Mutual Fit
  • Screening Volunteers
  • Orientation and Training
  • Introduction
  • Steps to Supervising Volunteers
  • Communication and Supervision
  • Enhancing Volunteer and Employee Relationships
  • Difficult Volunteers
  • Introduction
  • Volunteer Record Keeping
  • Introduction to Evaluation Methods
  • Types of Evaluation
  • Communicating Your Impact
  • Introduction
  • The Power of Engaged Volunteers
  • Understanding the Volunteer to Donor Journey
  • Making the Ask
  • Introduction
  • Defining DEIB in the Context of Volunteer Management
  • Benefits of a DEIB-Focused Volunteer Program
  • Barriers to Participation for Diverse Volunteers
  • Strategies for Creating an Inclusive Volunteer Program

Register Now

Click the button below to register for the online course. Have you already registered and want to return to the course? Click here.

Help us create equitable, measurable, and lasting change in Tennessee.

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